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Frequently Asked Questions

What payment methods are accepted?

We accept multiple payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

 

How long does it take for my order to arrive?

Delivery times depend on location. Due to high demand, standard delivery usually takes one and a half to two weeks.

How do I find the right size?

Please see our Size Chart available on each product page to find the right size for you. If you need further assistance, our customer service is happy to help.

What materials are the jackets made of?

You will find detailed information about the materials on each product page. We pride ourselves on using high quality, durable fabrics for all our jackets.

 

Do I need to create an account to place an order?

No, you can also place an order as a guest. However, creating an account allows you to track orders, save shipping information, and receive exclusive offers.

 

Is my personal information safe?

Yes, we take privacy and security seriously. Our website uses SSL encryption to protect personal information. Please see our Privacy Policy for more details.

 

Do you offer discounts for first time buyers?

Yes, first time customers can sign up for our newsletter to receive a discount code for their first purchase.

 

How can I apply the discount code?

You can use the discount code by entering it in the appropriate field at checkout. The discount is deducted from the total amount before payment.

 

Can I use multiple discount codes for one order?

Only one discount code can be used per order.

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Sometimes it can take up to 3 minutes for the coupon code to be generated and emailed due to too many signups happening at once. update your emails regularly.t.

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